Shipping
We offer FREE international shipping services that currently operate in over 122 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our Factory warehouse will be shipped by ePacket, EMS, UPS or USPS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 122 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 8-12 Business days |
| Canada, Europe | 10-16 Business days |
| Australia, New Zealand | 10-14 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-14 Business days |
| Africa | 15-30 Business days |
*This doesn’t include our 2-3 day processing time. Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes besent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 30 days not including 2-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Best Quality Bedding (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good quolity but no seam colour as shit on whiichbis stend8ng on picture which I received few days ago.
good quality
Not the best quality but for this prais its great and i love it! defenetly order more sheets.
Lovely pillows
Good quality fabric. Satin, written 100% cotton, but why Wash at 30? Cotton can be and 90 wash, and even at 100. Color very pale
Color pillowcases blue, but edge obschity white thread, although smooth line, white on Blue spoil the look of the as well as all good fabric durable… item satin and the white thread all messed up… nothing ordered
Fabric very pleasant, waiting to see how after washing Loved
well received and as proposed. Seller is very responsive and can only be recommended!
Good product, fast shipping to ISRAEL- about 2 weeks! Quality is good, colors the same as description Very good after wash..! Thanks
The stitch is very bad, and the white thread is not match with the fabric colour
For order choose the color pillowcases pink and gray (refreshing and practical) satisfied with the goods, clean fresh, sewn fine, fit on my pillow size 50х70 cm. Thank you stores and manufacturers!
Super store, good communcation and fast shipping for people of Quebec. Thank you very much
Great pillow cases and a great colour. Thanks for such quick service . I am very happy
good quality .not fade after wash .
Color such as ordered) flat seams and no smell)
Fast shipping, quality is excellent. recommended for
Very high quality product. Thank you very much
Good quality recommend.
Very quality nice
I'm very satisfied received my item, so recommended!!
quality is excellent. recommend.
good pillow recommend to buy, thanks to store, color nice, like fabric cotton, reason true white thread stitched, all so good and
подошли 50х70 ikea cushion cover, бледнее slightly color, than the picture
fit икеевскую 50х70 pillow normal. color bright, bed sheet the have ordered, satisfied.
a poco THIN fabric, highly recommend figment But, thanks
Замечательные наволочки,плотные,мягкие,хлопок.цвет заказывала жёлтый,на яву цвет лучше,детям нравятся
I like my new pillow case,soft,bright,100%cotton,thank you for your really fast shipping and delivery.I will do business with you again
Thank you! Really fast delivery, 15 days to Vilnius!
Fenomenal. Me gusta! Recomendable
отличные наволочки. доставка быстрая
oke tks
Super fast delivery ! Thank u ! I like it ! Nice !
Really beautiful pillow cover,I am very satisfied
such as the image
fabric is thick, smooth, cushion cover подошли good, straight stitching, nowhere thread stick up, the item have tags with care delivery fast, recommend.
quality and design really liked. iic fast. thank you.
The color is beautiful and the fabric is pleasant
Good qualitiy
Very good quality.
Is the second time I ask these covers. Is lovely color. love
заказала 1.04, avaliable 19.04 the post. quality is good. slightly darker in reality. thank you!
have заказываю second time, quality is good, store not общалась, delivery of the month. covers покупала time blue them through light pattern cushion. расстроила me this, minus one star so.
very good quality
Good quality
Good packaging, beautiful colour, good quality fabric, soft and strong fabric . A small stain...
long despatching store, доехал but it. good quality material. ordinary packed in package. enjoyed until. if дополню feedback. all until satisfied.
excellent, l like very mooch
nice fabric fine fashion weaving yarn white non-touch-assorted color fabric
spb week to 2! 100% cotton. to брала доукомплектовать bedding sets! b1 1.
Love it! Pretty color and great quality
meet your supplies
covers excellent, material and fast delivery. thank you
good pillow tight moderate soft material. very wide perimeter отстрочка stitch,-разойдется firmly. rectangular pillow on just right. color softer, than the picture, not full. christmas holidays with light, fast shipping
selling free shipping informacion figment matches. recommend same. armando louis resnik. argentina airs good--
pillowcases like color. like material. снимаю... seams for star ((