Shipping
We offer FREE international shipping services that currently operate in over 122 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our Factory warehouse will be shipped by ePacket, EMS, UPS or USPS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 122 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 8-12 Business days |
| Canada, Europe | 10-16 Business days |
| Australia, New Zealand | 10-14 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-14 Business days |
| Africa | 15-30 Business days |
*This doesn’t include our 2-3 day processing time. Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes besent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 30 days not including 2-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Best Quality Bedding (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
PERFECT !!
Labai patenkinta! Tikrai kokybiska IR grazu. Atkeliavo per Tris savaites kazkur. Viskas super! Thank you, the store!
The cover is same as the image. The have washout and has been perfect. The bajera has no gum
Very good quality but only padushka very small unfortunately
Set dazzling! It's fast ונראה exactly as the picture. Canvas cozy and comfortable. Only rope שלסדין no rubber
Lovely bedding to complete the baby room. Quality is good. Very happy!
Super fast ! The product is awesome !!! thank you !! will recommand to everyone !!! ❤️
Excellent bed fast shipping sdek, highly recommend, brilliant, 5 stars all over
Flawless seeing recommend store
Good
As described!
Good quality. Have received very fast, only downside might the bajera has no gum for it to fit the cradle. By foremost otherwise nicely.
Great quality for the price. Unfortunately the sheet is just a regular sheet, not fitted. That is why not so practical to the crib. In general I’m happy with the product. Arrived in time.
fabric is of good quality. i had an issue with the order and store was quick to fix it. great customer service.
Great! Large. Soft fabric.
High quality __ and convertible __ recommended store
Great! As described
Soft beautiful bedding, like baby :) confused only less than usual duvet cover and very small pillow case :( otherwise fine! Quality is good, you can feel free to order.
fast delivery, looking very good
Excellent
Great! Comes with top sheet rather than fitted sheet tho, but that’s exactly what I wanted! Great zip function for inner duvet rather than buttons! Well worth the wait & money!
thank you very salable product fast
very good
Muy buen producto lo recomiendo
recommend
Super nice!!! Like in the picture
perfect!!!
Amazing, exactly what was described and very quick to deliver
Nice
is just Which, have no desperfecto, very fashion satisfied Purchase
quality fashion fabric Is excellent soft and venia Fast shipping nicely EVERYTHING Handkerchief gift
bed very beautiful! not satin стопроцентный course material is in satin with but present, pleasant to the body. bed sheet quite big bed односпальную think the exactly fit. постирала, отпарила iron, not полиняло покрасилось and no. to store five stars! crimea delivery 22 day. all the way was tracking
super fast shipping. 1 week
The bedding set did have abstrong plastic scent, make sure you wash it before use!! But overall the set is very cute, fits perfectly and looks exactly like the picture!
The white color version is a bit off-white, not pure white, but once with the rest of the room its not that bad. Measurements are great. Quick delivery.
the bottom sheet no was Adjustable! t like the DESIGN, But non-woven fabric!
commodity excellent, was smell,-the first wash but after not, thread not stick up, high quality all
good! thank you!
accurate brand items. A delicacy unique very cute too fast Shipping and nice smell. EVERYTHING excellent!!!
Very fast delivery, nice items
PARFAIT
great!! fast delivery. good quality!!
perfect. nice quality. small pillow
great!
love me!!! very content
receipt was very good quality fast
quality excellent thank you
Wow, so happy!
good somewhat
beautiful. comfortable material. thank you for love gift
the shipping was slow... i think because the time of te year ( christmas - gift - shopping - time). that's the only thing thing. the goods were perfect!!! ( we got a extra little gift)
very quickly! thank you!
dazzling simple super satisfied! arrive without rubber fitted sheet and rope
very nice & perfect measure
Great product, just as described. Super fast delivery. Also, store sent a gift. Recommend.
thank you all the best
good quality! store left a gift.