Shipping
We offer FREE international shipping services that currently operate in over 122 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our Factory warehouse will be shipped by ePacket, EMS, UPS or USPS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 122 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 8-12 Business days |
| Canada, Europe | 10-16 Business days |
| Australia, New Zealand | 10-14 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-14 Business days |
| Africa | 15-30 Business days |
*This doesn’t include our 2-3 day processing time. Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes besent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 30 days not including 2-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Best Quality Bedding (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fantastic duvet, I love it! The softest and warmest I have ever had. I had the summer one first and now ordered the warmer one for the winter. Absolutely worth the price. Nothing compares to sleeping in a silk duvet..
Blanket size it 200х220, weighing 2.2 kg, which is not ordered. Did not communicate with.
Lovely blanket. Winter 150*200 ~ 2.4 kg, a little more of, the duvet cover свернулось standards, non-existent. Extremely soft, weightless, cloud top) By RF was shipping SDEK suddenly. Perhaps, you can somehow to negotiate with the store-me almost easier would be) But not the point. Seller-10/10, shipping, package, warned about caution opening… Seriously, open half an hour. Vakum, three packages, запаенных knotted, tape half coil tape-otmatyvat easier, than to risk-cut. Packaging struck me. I rather Merzlyak and sleeping difficulties, and then was comfortable: soft, not hot, not cold, perhaps because of the weight and lack of greenhouse. Pillow blanket of goes too lovely) Is very cool.
Good quality blanket. Delivered in time.
Excellent
Duvet is good quality. Nice silk cover and heavy filling. I am halpy with this product.
very good, the blanket is light and warm
it's perfect, like a cloud. love it. arrived very fast (less than a week), packed well. I can't find any disadvantage.
Thank you, goods declaration. Seller put small gift :)
Beautiful, warm, but will slide in blanket!
Good quilt compliant my expectations. Mild and pleasant. Damage there did viellots patterns on the case but it does pose no problem given she is in a case. Packaging is really fine and arrived abîmé fortunately the quilt was intact but for the value it could be effort. A order QD same!
Very happy with my conforter and received sooner than expected.
nice silk comforter! thanks!
Blanket is very good quality, silk natural. Thank You, all beautiful
OS of order to call the courier-25 days. Blanket-great. Light. Under it and not hot, not cold. Very happy. Only very carefully opened, because very tight store well packed with vacuum, so do not use scissors.
Excellent! Fast shipping and item well-packaged. The quilt was lightweight and provides just enough warmth in airconditioned room at 25deg C. Tq Seller for good service! I will be back for more!
Unfortunately, order was missed. But store very fast sent a new free service order which was delivered in time.
Blanket it quickly, packed very well, quality as stated on the site. filler white. set Fire To the smell slightly toasty nuts. natural. thanks to the store.
Thank you very much for the transaction. I am satisfied with the quality of the product. I recommend shopping with this Seller to everyone. 100% POSITIVE !!! Best wishes !!!!
I sent the wrong item and store returned the money (the value of the goods the shipping costs). Seller responds quickly, but quite helpful and friendly, offers a variety of solutions. Can be negotiated.
everything fine!
1 months order received in mint condition. very satisfied. thank you for good performance.
it's all very at its best.
отличное одеяло!
Perfect product, like in the photos, very soft and light, at the same time pleasantly warm. I ordered it as a summer duvet and would buy again without hesitation. It took forever to ship though, and definitely not DHL, as the description promised.
Best quality and fast delivery.
Great quality, fast shipping, very comfortable to sleep, great for summer. This blanket is super comfy, I use it in the summer with the linen sheets. The silk filled, it doesn’t overheat the body, you never wake up sweaty. The fabric is breathable and light. The size I purchased is a little narrow for the Queen set, I’m planning to get bigger size next, this size it better for kids, more twin or single bed size. Overall great experience will be ordering more! Tank you!
Все соответствует описанию. Отличное одеяло! Доставка курьером до квартиры. Спасибо продавцу! Рекомендую.
одеяло очень хорошее. доставка на дом. упаковано прекрасно!
Товар отличный. Отправлен в срок. Но после растаможивания до потребителя шел 15 дней.
Item and weight are as described, very pleased. I have not slept-ed under it as yet so can not comment on it's coolness.
blanket perfect! very light and пушистое very much! помято slightly. smell no. recommend. order more'll! thank you! покупала gift think like all!
received the goods thank you! неплохое quality very, store recommend, with delay shipment, отслеживалось but all мятое little, no smell no. very easy, order more'll! thank you!
blanket excellent quality filler natural silk, поджигали-checked. weight 2.3 kg size 220*200, light, hope замерзну winter. order more'll baby. as shipping late, зато надом shipping courier. recommend!
luxury quality, very пушистое) store молодец, cheating all without. i very
It looks exactly like the pictures! Perfect product! :) Thank you for the good quality and for the 2 presents!
outstanding, delivered in 12 days!!!
super blanket super! very sweet сплю under it. very soft, delicate and pleasant. shipping but very long
very pretty and soft, light and pleasant to the skin. no and gently. made of quality and superfluous thread odors. as the factory фоторекламе. very long unique of the holidays went inside silk open замочке on very good thing i need to store reliable, official store it.
Very nice comforter, fabric and design is as described. Delivery was very fast to Israel. Thank you for the excellent service.
ok
circumspect and responsible store. from me 6+
Very happy with imy purchase. Delivery was right on time and product fulfill expectations.
thank you store! отпрвка good. high quality packaging. beautiful пушистое, warm blanket.
two more шла package. not only moscow area other-me to go for it! believe wine is store. delay parcel sent over 10 days, cdek transportation company more oh. обслуживала on ali shopping is my company all the time for the first time. itself positioning "shipping" and offers a parcel to take the recipient! unit-seller!
neatly done. 3 kg брала very hot for me. order потоньше'll. it is 2. goods have been very neatly packed-store thank you. more beautiful than the picture blanket
a magnificent blanket. Many thanks to the store for such goods!