We offer FREE international shipping services that currently operate in over 122 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our Factory warehouse will be shipped by ePacket, EMS, UPS or USPS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 122 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-3 day processing time.
|Location ||*Estimated Shipping Time |
|United States ||8-12 Business days |
|Canada, Europe ||10-16 Business days |
|Australia, New Zealand ||10-14 Business days |
|Central & South America ||15-30 Business days |
|Asia ||10-14 Business days |
|Africa ||15-30 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes besent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 30 days not including 2-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Best Quality Bedding (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent, are beautiful
I don’t like so much the material. And the background is more yellow than white.
all ok Recommend.
love the cushion is beautiful. aconselho this store exactamente same as picture.
the cushions lovley and the very bright colors. loved and i will order more.
przesliczne. swietne jakosciowo
buy second time. beautiful pillowcase cushion cover. exactly присылают ordered. thank you store!
satisfied very, заказала covers all colors, of no, match расцветка
covers beautiful, color bright. подкачал little sewing the выстрижена кривовато that pattern. not normal sewing thread stick. лоснится because synthetic that. each packed in pillow case. интересней look photo dress white. tone main light it pleases. dandelion flower and white for photo, интересней white. satisfied purchase.
very good products
super просту commodity, all. ставлю + 10
excellent подукшки pillow case. thanks to store.
covers are very beautiful!
trop beau j'adore
colorful cases size as in the description, pattern clear, bright
Looks great in real life! And the quality is good too.
at this quality normal. delivery of the month the kiev. high quality print. the only thing white background, as the photo, in the original burlap color!
satisfied goods. thank you.
fine and fast