Shipping
We offer FREE international shipping services that currently operate in over 122 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our Factory warehouse will be shipped by ePacket, EMS, UPS or USPS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 122 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 8-12 Business days |
| Canada, Europe | 10-16 Business days |
| Australia, New Zealand | 10-14 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-14 Business days |
| Africa | 15-30 Business days |
*This doesn’t include our 2-3 day processing time. Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes besent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 30 days not including 2-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Best Quality Bedding (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I bought two pillowcases to test it out, turned out great and I'm very happy. So I decided to buy the whole lavender pillow series, looks just like the photo and everybody loves it.
super pillow combination
נראה מצויין רק בלי כרית, רק כיסוי
Alles ist gut, die Qualität ist akzeptabel und die Lieferung ist schnell !!!
все отлично. рекомендую
super.
Love the easing lavender pillows they form a relaxing corner on the sofa
covers quality! was not strong smell of paint, выветрился day. look very stylish! recommend!
came quickly pillow case cool
super!!!
super
mo mo in about 1,5 shipping, отслеживалась package. quality is excellent, smell no, pattern clear, locks work. вообщем satisfied, thank you.
super!
рогожка synthetic fabric, dense, normal pattern one second picture растянули искажена too. carefully choose when order. заказывала dachu the, satisfied.
quality bright very beautiful! satisfied like!
many thanks!!! covers super! bright, colorful, quality.
i find it will not bargain price but good...
very nice
these наволочками satisfied i. perfect!
fast shipping and quality excellent, smell no. color slightly lighter than it appears in the photo. store recommend and!!
fast
quickly come goods... отслеживалась package... excellent quality...... i... thanks to store matches the description commodity .....
pattern cushion covers with bright excellent! ульяновска up to 20 days! speed небывалая)))
ever שניה invite l. fast arrived time. מאד lovely.
very nice as i expected
cool pillow case, соответсвует all pictures and description
quality is good, satisfied all, thank you)
store many thanks!!!! phone cool
very fast shipping pale color more. but overall good, beautiful. inflated in my opinion price, наволочкой pillow can buy such price for full.
pattern. крупнее slightly but than the picture. look good. recommend!
covers two заказала one lot, but many stores. sorry the color covers different ((white it this seller. шла longer than the other seller though this before заказала pillow case i. and in general, very pillow case cute. 45 × 45 pillow perfectly fit well.
Awesome..
order come very fast, good all packed, each package single pillow case material synthetic, but all. made good, not stick straight stitching thread. order in general satisfied. store recommend.
could be best
The pillow case matches beautiful and the duvet is also top quality! fast shipping is mega! thanks!
little блеклый. ожидала will brighten, but the quality is very good. all stitched very neatly. thanks store!
thanks to store. covers all in one parcel have!
wish pattern not. excellent covers but overall. thanks to store.
beautiful Cushions, me encantaron
cushion beautiful, but more pastel) impressed material)
fast shipping and shipping. satisfied all.
Quality good for this price. Thought that it was a bit smaller!
excellent quality, good material, straight stitching, исправна zipper
beautiful
beautiful Cushions, excellent quality, the recommend!
region московскую very fast delivery. slightly larger 2 weeks. i case excellent pretty! of course not same color as photo bright store.
satisfied! excellent quality! москву very fast delivery.
thank you, пришёл goods. found not of. шёл goods 25 days. отслеживался track. recommend.
hi received goods. thank you, description of. to store респект workers and factory.
pillow case, without marriage. parcel шла no more month, отслеживался track.
super quality. provence design. printing and material and ведиколепная sewing. zipper delivery of the month.