Shipping
We offer FREE international shipping services that currently operate in over 122 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our Factory warehouse will be shipped by ePacket, EMS, UPS or USPS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 122 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 8-12 Business days |
| Canada, Europe | 10-16 Business days |
| Australia, New Zealand | 10-14 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-14 Business days |
| Africa | 15-30 Business days |
*This doesn’t include our 2-3 day processing time. Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes besent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 30 days not including 2-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Best Quality Bedding (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I love it! Thank You) it's just like the photo
My best store!! Love the products, the dedication, all!!
Synthetic fabric, but soft to the touch and hypoallergenic
The cover was very beautiful. Came exactly as described. Seller very pleasant to deal with. Will definitely be buying more very soon :)
beautiful, bedding is well made and feels soft
quality is not like, not sleep at synthetic. beautiful and print.
ok
It looks good, did not try it yet. arrived in 2 months
Nice gift for my son who loves the color blue. It got here also with the Panda comforter. Should have gotten pillow inserts as well..
Love it. Nice material to the touch. Thank you.
received all!!! material cheap, beautiful appearance)))
and feel. washing is not полинял. not perfect straight stitch, but not critical
Great product, and quality ... same as picture
excellent quality
fully compliant with the description. nice material, gently smoothly and tailored problems were shipping (cant mail) went-long. gregarious store, responsive, deadline забила i decided to wait and when, to return money, newly parcel sent, about one week дошло all this time and
very soft bedding sets! pattern clear, withstood at 40 degrees car wash have 2. very easy to remain зацепки true (cat such as), but if you calm people the kind, it should not be a =) buy satisfied very, thank you store!
grade!!! дочка enthusiastic, поселили the same day. order delivery company to transport arrived at home. very bright, побледнело after washing. recommend.
good goods
it took 2 weeks! in bedding but low cost! high quality excellent and i recommend!!!
long ооочень shipping... зато courier to door. quality ok :)
working well
excellent bed. only genuine fabric minus-42. электризуется
loved muitooo is perfect <3
very cool underwear. my превзошёл standby думала похуже will shipping courier, not brought home straight and to work, packed perfectly. великовато true but it is not scary) полинял after the first washing, not set down, потускнели color. красится is not. very satisfied in order! умничка store, thank you!)
excellent bed, through to straight same sizes and shipping company. recommend)
nice, thank you!
underwear excellent
pleasant to touch soft, smell no. закинула immediately washed, suitable can not say as so whether in size. high but very kind of all
Is cool, soft and Good bar ends. unique PEGA Is las clothing brand pillow covers are SOMETHING small, being las Bedsheets To bed 1,50 las CASES should add up That measure and no SOMETHING pocket short
amazing! pleasant to touch smell no! заказываю following!
excellent underwear! to buy recommend! порадовала shipping, about 2 weeks
.. fast cool and all all is excellent
excellent underwear! immediately стирала (40g) all ok. quality very pleasant! .. укладываешься переворачиваешься or when шелестит little but coincided size. and went cues month slightly larger
super!