We offer FREE international shipping services that currently operate in over 122 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our Factory warehouse will be shipped by ePacket, EMS, UPS or USPS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 122 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-3 day processing time.
|Location ||*Estimated Shipping Time |
|United States ||8-12 Business days |
|Canada, Europe ||10-16 Business days |
|Australia, New Zealand ||10-14 Business days |
|Central & South America ||15-30 Business days |
|Asia ||10-14 Business days |
|Africa ||15-30 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes besent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 30 days not including 2-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Best Quality Bedding (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I am really satisfied with the goods , The fabric is great. The delivery was really fast and I really appreciated it. Kindly recommend to everyone looking for luxury bedding. Thank you very much for the gift.
exzellente Produkt.gute Qualität.Danke
Package came really fast, beautiful I was suprised how nice and good quality it all was. If I could give more than 5 stars I would:) Thank you so much for your fast and great service:)
I am very happy with this product outstanding quality and fast delivery thank you so much
very beautiful. Thank u bedcomfortershop.com I am very satisfied.
very nice, and cumplidos. many thanks
Very good quality!
thank you, recommend this product, looks very beautiful. quality is good, good luck and prosperity to store 5 + + +
received order also super fast shipping good quality fast
beautiful embroidery of pillow cases and duvet cover. thank you for fast shipping and nice gifts!
My order got delivery problems and 2 weeks later and i was not worried the store made sure that I received goods. thank you so much.
perfect.10 point plus!
Super cool set! Soft and beautiful! Thank you for your gift ( soft towel)
Not yet opened, but super well packed. Nice attention to extra surpice. Fast delivery.
Extremely happy. Quality material. Worth the penny. Fast shipping. I Would definitely recommend to my friends and family.
bed for shop thank you! satisfied very quality! order features 15.01, 30.01 home-shipped by courier
center 22 day kazakhstan. excellent quality. advice
Best store, understanding and professional. Always answer quickly on any question or request, always available, always helpful. I really admire your work. Excellent quality, beautiful ,excellent Bedding set. Packed well. I'm very pleased. Thank you ;)
super! and it went 2недели newyear at the time of more! delicate quality, good! patterns as the picture!-put store small towel thank you!
great quality advise. thank you.
straight fast home tailored quality linen fabric comfortable. slightly silky, bottom is obtained the blanket cover on on this model of the next средине with take time'll by store подарочек put a small but good towel.
The set looks beautiful.
all is well. come. quality is good
Best store, understanding and professional. Excellent quality, beautiful ,excellent , Bedding set. Packed well. I'm very pleased. Thank you ;)
no cotton padding inside it exactly bas