We offer FREE international shipping services that currently operate in over 122 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our Factory warehouse will be shipped by ePacket, EMS, UPS or USPS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 122 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-3 day processing time.
|Location ||*Estimated Shipping Time |
|United States ||8-12 Business days |
|Canada, Europe ||10-16 Business days |
|Australia, New Zealand ||10-14 Business days |
|Central & South America ||15-30 Business days |
|Asia ||10-14 Business days |
|Africa ||15-30 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes besent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 30 days not including 2-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Best Quality Bedding (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
the duvet cover is gorgeous, the quality is excellent, the seams, lock, everything is well made. For such an amount, very classy!
very beautiful and nice quality. I noticed it is a mix of cotton and micro polyester cotton which keeps it clean. quick delivery.
only shortcomings is long. went despatching store and long long.
super quality fabric. fine finishing. globalising gorgeous rendering. super supplier pro. i really recommend.
love PRODUCTS this store. now i bought multi fold and seguiré making. fashion texture Is very nice soft touch. the problem i 've been Is women's clothing MEASURES las the Cushions fold no match But solucionan it into tracked. very kind
clothes as the picture, the material is soft. стирала until, see посое will wash
This is the best purchase ever and it is absolutely beautiful! It's so soft and amazing quality. Looks even better in real life. It arrived quickly. Perfect!!! Highly recommend this store. Thank you! ❤❤❤
excellent quality, color. top microfiber bottom cotton, duvet cover front нахлест dress covers. all занял immediately cat получал sofa and fun! excellent underwear! order more! thank you store!
all is excellent. брала gift дарила not yet. satisfied as long as.
The bed set looks nice as pictured and arrived quickly making the bed sheet and pillow covers a great addition to my room
Hi again Olivia - the quilt cover arrived today - it is now taking pride of place in my bedroom. I am so thrilled with it - it is just beautiful. After a lot of things not going right I am still leaving you good feedback as it didn't seem to be all your fault. Anyway - thanks for all your help with this order. I am including a photo for you. Kindest regards from Val......ps....I am so happy :>)
Looks great and the level of workmanship is very good. I like the zipper in the bottom, makes it perfect.
Great bedding set! Nice quality!
small. pense the valdria To bed 120 cm, But no single small bed = 90 home fashion quality Price Is fantastica as Always enamorada This shop. stores super kind and listen up